LGA Telecom helped a Leading Logistics Company to revolutionise their network and security ecosystems, including the collaboration process across the organisation
“LGA has been our service provider since 2012. During this time, together with LGA, we improved our email communication, internet connectivity and security solutions. LGA has assisted Global Airfreight in transiting to Microsoft 365 with a commendable service team that is knowledgeable and customer-oriented.”
– IT Manager, Leading Singapore-Based Logistics Provider
Leading Singapore-Based Logistics Provider
A leading Singapore-based freight forwarding and logistics company has built an extensive network of overseas partners across airlines, shipping lines, and regional offices throughout Asia since its establishment.
As part of its long-term growth strategy, the company expanded into a total logistics provider, offering services including ocean freight, cross-border trucking, warehousing, in-plant operations and specialised cargo handling.
The organisation also provides transportation and freight management services across multiple industries, while also developing niche capabilities in time-critical cargo, aerospace and aviation logistics, project cargo, pharmaceutical logistics, and industrial sectors.
Customer Challenges and Business Impact After Implementation
Business operation was interrupted due to single point of internet and network connection failure between 2 office locations
Inefficient capabilities of firewall and no integrated network performance monitoring
The management of multiple vendors and the hassle of keeping the internet up and running became cumbersome
Open-source collaborative software failed to meet operational requirements with flat and inflexible pricing plans
A reliable telco-neutral internet was provided with auto-failover capability, including redundant point-to-point connection, ensuring near-zero downtime
Improved security management with advanced network and security monitoring services
LGA becomes the single point of contact with network infrastructure and security fully managed end-to-end
Helped to cut down unnecessary costs and also met their operational requirements
Key Metrics: The Before & After Scenario
Scalable, highly available network with 30% reduction in security intrusions.
Effective auto-failover and threat mitigation solution is now in place. The response time to any anomalies in their network is quicker and near real-time.
20% increase in productivity and visible improvement in ways Global Airfreight’s workforce used to collaborate.
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